Name: Lara Coghlan

Email: tecmessa22@yahoo.co.uk

Profile:

I am a conscientious worker with a strong academic streak, although I have held jobs in retail. I enjoy hard work and have a strong love of literature and history, both English-language and foreign. Having earned a postgraduate degree I am used to working to tight deadlines. Due to the diverse nature of my employment history I have had experience with people from all walks of life and from different countries, both face-to-face (including reception experience) and on the telephone. I also have five years' office experience and am used to working in high-pressure environments. I am proficient in Microsoft Office 2007 and have used different databases throughout my career. I am seeking a new job because I am at a point in my life where I want to develop my skills and knowledge further.

Education:

King’s College, Cambridge University (2006-2007)
Degree: MPhil Classics, 2:1 equivalent

Queen's University, Belfast (2002-2006)
Degree: BA (Hons) Ancient History and Byzantine Studies (four years), First

Our Lady and St. Patrick's College, Knock (1995-2002)
A-Levels: Ancient History (A), French (A, AS-Level), History (A), Latin (A)

GCSEs: English (A*), Mathematics (C), Double-Award Science (BB), French (A*), Religious Studies (A*), English Literature (A), History (A), Latin (A), Classical Civilization (A)

Employment History:

February 2013-Present: Administrative Officer at the Driver and Vehicle Agency Taxi Enforcement Division
In my current role I:
- input data collected on vehicles stopped by the roadside into the computer system
- prepare various reports for other departments and for official hearings to deadline
- keep a diary of report deadlines
- use the Barracuda radio to communicate with enforcement officers
- file and process the post
- communicate with colleagues and members of the public by phone
- use Microsoft Word, Excel, and Outlook Express regularly in addition to work databases
- deal with sensitive and confidential information

November 2009 – October 2011: Front of House Assistant, October 2011- February 2013: First Person Interpreter at the Ulster Folk and Transport Museum, Cultra
- Ticket selling and shop experience, including working with the public and handling money
- Accounting for money in the end of day report
- Promoted to first person interpreter involving acting in costume for members of the public and explaining historical events to them

October 2009 – November 2009: Temp. Administrator at the Holywood Arches Community Centre
- Data input

October 2008-October 2009: Temp. Administrative Assistant for the Department of Employment and Learning
- General office work involving use of Microsoft Word, Excel, and Outlook
- Interviewing clients seeking Job Seekers’ Allowance
- Dealing with sensitive information

May 2008- September 2008: Tour Guide for Vatican Tours Inc
- Tour guiding
- Working with members of the public
- Accounting for money

February 2008- April 2008: Customer Service Advisor for Teleperformance, Bangor
- Working with members of the public via phone
- Using databases
- Dealing with sensitive information

October 2007- February 2008: Executive Officer for Norbrook Laboratories, Newry
- Legal and genealogical research

September 2006-August 2007 In this period I was first completing my MPhil course in Cambridge

July 2002- August 2006: Sales Clerk in the Northern Ireland Hospice Charity Shop
- Clothes sorting
- Working with the till
- Counting money

Skills:
- Able to read French fluently with some conversation
- Able to read Latin

Valid until April 30th, 2018